If your company based on making calls to clients and suppliers, and you cannot afford to pay the excessive amounts your telephone bill seems to reach to, you need to think about obtaining a broadband phone service. Find out much more on the benefits and disadvantages of broadband phone service.

What is a Broadband telephone service?

Let us begin by understanding what broadband telephone service is. Broadband phone service is also called VOIP or Voice Over Internet Protocol. So, what is an Internet Protocol? An Internet Protocol or IP was designed for data communication or information networking. The success of information networking has led to the birth of voice networking, VOIP to put it extremely simple, it's the transfer of voice over Internet based Networks. The success of broadband telephone service or VOIP is catching on now more than ever, particularly with the world becoming seemingly small and connectable. Globalization has caught on and so has VOIP. One of the greatest advantages of broadband phone service or VOIP will be the cost factor. Utilizing the broadband phone service to create international calls is maybe cheaper than your monthly bill to the local telephone business. All you'll need is a high-speed Web connection (most people have it anyway) and you're ready to go.

An fascinating reality about VOIP is that although it is getting all the publicity now, it is not a new concept. It has been around since 1973 when the US Department of Defense started an experiment on it. Surprisingly isn't it how technologies grows?

Advantages of Broadband telephone service

Utilizing broadband phone service or VOIP has many advantages particularly to the home or small office user. All you'll need is a high-speed Internet connection and selecting a VOIP phone service will be as simple as can be. Here are the advantages of broadband telephone service:

Low Price: it is quite obvious that this is 1 of the primary reasons why people choose this technology. With the broadband telephone service you're not just saving huge bucks but you are obtaining technology at its very best. You are able to use a PC-to-PC service virtually free, but if you have to make use of a Phone-to-PC service then you will need to pay a service fee, that is quite nominal compared to the money you would be saving on the whole.

Low Taxes: as the technology uses the web network to transfer calls the government doesn't tax VOIP phone services. The taxes of broadband phone service will probably be very low compared to those on your local phone service.

Portability: the best thing about VOIP other than its low cost is its portability. You can use it anywhere by simply logging into your VOIP account and using a broadband connection. So whether or not you are sitting in America or Argentina makes no difference you can nonetheless continue making your calls.

No extras: the VOIP phone number is as portable as your standard telephone number. It is a virtual number which goes with you wherever you go, and it does not change even when you shift base or office address.

Features: broadband telephone service or VOIP provides you some excellent functions like call forwarding, call waiting, caller ID, and 3 way calling and at no extra cost. You can even send information whilst talking to your boyfriend in Japan on the telephone.

Flexibility: once you activate a VOIP account, you will be given a converter, which permits your normal telephone number to be included into the service. So the next time you travel on company you are able to carry your converter and telephone number and make endless calls, as long as you've a high-speed Internet connection.

Video-Conferencing: utilizing an advanced bandwidth, you can also use video conferencing via your VOIP phone service.

Disadvantages of Broadband telephone service

By now you are probably thinking of how you're going to go and get a broadband phone service, but hang on a moment, read the disadvantages and then decide to ensure that you fully know what you are getting into. Here are the disadvantages of broadband phone service:

No service during power failure: in contrast to your regular phone line, broadband phone service depends on electricity and power connections. So if there is a storm, thundershowers or snow and the electricity is out you can't use the broadband phone service.

Emergency calls: in case of any emergency your instinct is to pick up the telephone and call 911 and your call will be traced to where you are and help will be sent instantly. But if you are utilizing a VOIP service your location cannot be traced simply because it uses an IP address, which is not a physical address. This is a major concern among most users and something you need to be aware of.

Reliability: your broadband telephone service depends upon your Internet service. In any event that your Internet connection is slow or not operating, your broadband telephone service also will not function.

Voice Quality: the voice quality in a broadband phone service is quite poor and 1 of the primary drawbacks of broadband phone service.

Security: another major concern, as with all things utilizing the internet is security. Identity and service theft are a major concern and so is virus and malware.

So you've seen both sides of broadband telephone service, the benefits and disadvantages. But keep in mind that efforts are being taken to improve on the flaws in the broadband phone service.


When searching for phone service providers for your business, you can check out our phone service website. We offer the best phone service capabilities that suits every business whether small, medium size or large corporations.